Returns & Exchange Policy

At Active Youth Swag, your satisfaction is our top priority. We understand that sometimes, things don’t work out as planned. Here’s how we handle returns and exchanges for orders in Canada and the USA:

Returns

If you’re not 100% satisfied with your purchase, you can return the product for a refund or exchange. Please note:

• Returns must be initiated within 30 days of receiving your order.
• Products must be in the same condition you received them and in the original packaging.
• Return shipping costs are the responsibility of the customer.
• Refunds will be issued to the original payment method used at the time of purchase.

Exchanges

If you need a different size or color, we’re here to help!

• Exchanges are subject to availability of the desired product.
• Contact our customer service team to initiate an exchange.
• Exchanges must be initiated within 30 days of receiving your order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately for assistance.

Note: All returns and exchanges are subject to our verification process to ensure the products meet the return conditions. We reserve the right to refuse a return or exchange if the products do not meet these conditions.

Questions? Our customer service team is here to help. Reach out to us with any concerns regarding your order!